Refund policy
🔄 Return & Refund Policy
At Premium Fidgets, we want you to be completely satisfied with your purchase.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in its original condition.
- Item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
We cannot accept returns for:
- Items damaged due to misuse.
- Used products.
- Clearance or final sale items.
Refunds
Once your return is received and inspected, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery with photos of the issue.
Email: OEBusiness@icloud.com